Call
A table tonight?
Repply
Availability confirmed
More guests through the door.Even when your team misses a call.
Repply handles your calls and messages 24/7, using the right information to turn guest interest into visits.
The way guests interact with restaurants is becoming conversational.
It started with phone calls. Now guests ask their final questions over the phone, by DM or on WhatsApp. With so many enquiries coming in, restaurants need one place to handle every call and message — Repply brings them together across every channel.
Instagram DM
Do you have gluten-free options?
Repply
Gluten-free option found
Do you welcome groups?
Repply
Group options shared
Turn the final question into a booking.
30+ integrations. Accurate answers, every time.
Repply connects to your bookings, menus, orders and events — including SevenRooms, Zenchef, Lightspeed, Zelty and Shotgun — then unifies every conversation in one interface.
Planning a private event? Repply handles the enquiry.
Repply turns the date, guest count and budget into a clear brief for your team.
Private dinner · 60 guests · 15 May
Date
15 May
Guests
60 people
Budget
Not yet confirmed
Enquiry ready for your team
Repply answers. More guests walk through your door.
24/7 coverage without pulling the team away from service.
Start with the guest enquiries you want to automate.
See how Repply handles bookings, guest questions and the channels that interrupt service.
01 02 03
Take bookings
Handle availability, booking rules, changes and confirmations.
Answer guest questions
Reliable answers about menus, allergens, hours and directions, with human handoff.
Recover missed calls
Voicemail becomes an SMS or WhatsApp conversation, without changing your number.
Compare Repply
What you need to know.
Which tools does Repply connect to?
Repply connects to more than 30 restaurant tools across bookings, POS, menus, ordering and events. Integrations include SevenRooms, Zenchef, Lightspeed, Zelty and Shotgun.
Does Repply work without a booking system?
Yes. Repply works with or without booking software. It can answer questions about hours, menus, allergens, groups, events or directions, then guide the guest based on how your restaurant operates.
What happens after a missed call?
The phone rings first so your team has a chance to answer. If no one answers, Repply sends an SMS or WhatsApp message using your existing phone number.
Does my team stay in control?
Yes. Your team sees every conversation in one place and can monitor, take over or hand off an exchange at any time.
What happens when Repply doesn’t know the answer?
Repply does not invent an answer. It asks the guest for clarification or hands the conversation to your team when human input is needed.
