Offer the right alternative time
When the requested time is unavailable, Repply follows your rules to keep the conversation moving instead of letting the request end there.
The AI that takes your bookings. For you.
After a missed call, or from Instagram and WhatsApp, Repply continues the conversation in writing, checks availability and records the booking in your diary or software.
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Live Confirmed in 8s
WhatsApp request · 10:10 pm
Repply checked availability → table for two confirmed for Saturday.
The right answer, right when the guest decides.
< 10 s
to respond
24/7
even outside service hours
30+
connected tools
4 channels
unified in one place
The answer
How does AI take restaurant bookings?
A booking AI exchanges written messages with a guest after a missed call, Instagram DM or WhatsApp message. It collects the date, time and party size, checks availability, then confirms and records the booking in the restaurant’s diary or software. The phone keeps ringing normally so the team can answer; Repply only steps in when the call goes unanswered.
Booking rules
Every request follows how your restaurant operates.
Availability, alternatives, changes and group requests: Repply applies your rules before confirming or handing off to the team.
Handle a change without losing context
A change of time or party size, or a cancellation, stays attached to the conversation and booking journey.
Double bookings are costly
Taking bookings manually across several channels increases mistakes. Repply checks availability before confirming.
Try it yourself
Experience what your guests do.
Ask the Bocca Mar restaurant a question and experience a real Repply conversation.
Try it at Bocca MarWhat you need to know.
Where does the AI check availability?
Repply uses your booking system when connected, or the rules and availability you provide, before confirming a request.
Can the AI change or cancel a booking?
Yes. Repply collects the request, applies your restaurant’s rules and completes the action in the connected journey, or hands the case to your team when needed.
How are group and private-event requests handled?
You define the thresholds and information to collect. Repply qualifies the request, then prepares a clear brief or hands it to the right person.
What if I do not use booking software?
Repply can follow how your team works and collect all useful information before it is recorded in your paper or digital diary.
Can I keep control of certain bookings?
Yes. You set the rules for groups, VIPs and sensitive time slots, and your team can take over any conversation.
Repply answers while your team stays present in the dining room.
Less hesitation. More guests through the door.
Book a demoGuided setup · No commitment